Frequently Asked Questions
Straight answers on our products, installation, payment and upkeep.
Product
What is the difference between a pleated insect screen and a Roller Mesh?
The pleated insect screen keeps out mosquitoes and flying pests. The net is machine compressed into a wavy pattern with string tension in between. The Roller Series (RS) Mesh has a removable cartridge for easy cleaning, and comes in HD Mesh, soft steel and pet friendly options. There is also a double lock option for extra safety. Either way, bugs and flying pests stay out.
Is the mesh removable?
The pleated insect screen is not removable. The Roller Series (RS) mesh is removable.
Are all the products water resistant?
Yes. The frames are made of high quality anti rust and water resistant aluminium. The PET mesh and the honeycomb blackout screen are also water resistant. We advise against taking the cartridge out. Wash and clean it on the spot instead, because a big screen takes experience and some skill to handle.
Does the insect screen block the wind?
Wind still passes through the mesh, with about 20 to 30% less airflow.
Installation
What is the lead time for installation?
Once your deposit is received, lead time is 5 to 7 weeks before we arrange installation.
Do the screens need to be screwed into the existing aluminium frame?
Generally yes. Screwing is our default method because it is the most durable. We only use adhesive where screwing is not possible.
Can a screen be installed where there is a window grill?
It depends on the photos and site assessment. Some grills are fixed with brackets that leave a permanent gap. We will advise whether the gap can be sealed for your set up.
Payment
How much deposit is needed to confirm the order?
We need a 50% deposit once you confirm the quotation. The balance is paid on completion.
What is the payment method?
PayNow via the company UEN.
Maintenance
Do I need to maintain the screen?
Clean it from time to time so it stays free of dirt, dust and insect debris, which keeps airflow at its best. Wipe the powder coated frame with a damp cloth. Use a handheld vacuum to take dust off the surface of the net.
Still have a question? Send us an enquiry or WhatsApp +65 8511 1187.
Not sure what you need?
Contact us for free site assessment and doorstep demo. Get in touch now with us for the latest category and price quotation.
